License bug workaround for Evolve user on Mac

User: "ArjunA_22390"
ArjunA_22390
Altair Employee
Updated by ArjunA_22390

We have found a bug on MacOS 10.15 where the users are unable to select .dat file (license file) to activate their license through the license wizard.

The workaround is as follows:

  1. Quit Evolve/LicenseWizard
  2. Copy the license file to /Applications/Evolve 2017.3.4/Security
  3. Rename the copied file as altair_lic.dat
  4. Launch Evolve

 

If the problem persists or you are unable to activate your copy of the license, send us a support request here

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