ERROR : Initialising Error : Solver cannot be initialised.

User: "Di Wu_22293"
Altair Community Member
Updated by Di Wu_22293

Hi,

Could you please let me know what may led to below error?

ERROR   : Initialising Error : Solver cannot be initialised.

Thanks

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    User: "Stephen Cole"
    Altair Employee
    Updated by Stephen Cole

    Hi Di,

    Is this related to running a GPU simulation?  Are you running locally with the user interface or remotely using command line?

    You may need to initialise the GPU solver as shown in lesson 15.2 of the e-learning:

    https://learn.altair.com/course/view.php?id=147

    Regards

    Stephen

    User: "Di Wu_22293"
    Altair Community Member
    OP
    Updated by Di Wu_22293

    Hi Di,

    Is this related to running a GPU simulation?  Are you running locally with the user interface or remotely using command line?

    You may need to initialise the GPU solver as shown in lesson 15.2 of the e-learning:

    https://learn.altair.com/course/view.php?id=147

    Regards

    Stephen

    Hi,

    I was trying to apply UFRJ breakage model. The simulation was done on HPC cluster which doesn't include a GPU. I have checked the settings and the GPU option was not ticked.

    Could you please let me know other possible cause to this error?

    Thanks.

    User: "Stephen Cole"
    Altair Employee
    Updated by Stephen Cole

    Hi,

    I was trying to apply UFRJ breakage model. The simulation was done on HPC cluster which doesn't include a GPU. I have checked the settings and the GPU option was not ticked.

    Could you please let me know other possible cause to this error?

    Thanks.

    Hi Di,


    Is it possible to share the input file for us to test?


    Regards

    Stephen

    User: "Di Wu_22293"
    Altair Community Member
    OP
    Updated by Di Wu_22293

    Hi Di,


    Is it possible to share the input file for us to test?


    Regards

    Stephen

    Dear Stephen,

    I would appreciate it if you could kindly provide an email for me to share the file as it is confidential.

    Thank you!

    User: "Stephen Cole"
    Altair Employee
    Updated by Stephen Cole

    Dear Stephen,

    I would appreciate it if you could kindly provide an email for me to share the file as it is confidential.

    Thank you!

    hi Di, it's best to send to hwsupport@altair.com and we'll pick it up, it's best to mention it's part of discussion with the EDEM team so it gets assigned to the correct group.

     

    Also you can create a case here and choose EDEM - https://community.altair.com/community?id=csm_get_help&sys_id=de45c412c312310015519f2974d3ae1b  

    User: "Di Wu_22293"
    Altair Community Member
    OP
    Updated by Di Wu_22293

    hi Di, it's best to send to hwsupport@altair.com and we'll pick it up, it's best to mention it's part of discussion with the EDEM team so it gets assigned to the correct group.

     

    Also you can create a case here and choose EDEM - https://community.altair.com/community?id=csm_get_help&sys_id=de45c412c312310015519f2974d3ae1b  

    Thanks! I have created the case. :)