ERROR : Initialising Error : Solver cannot be initialised.

Di Wu_22293
Di Wu_22293 Altair Community Member
edited May 2023 in Community Q&A

Hi,

Could you please let me know what may led to below error?

ERROR   : Initialising Error : Solver cannot be initialised.

Thanks

Tagged:

Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited May 2023

    Hi Di,

    Is this related to running a GPU simulation?  Are you running locally with the user interface or remotely using command line?

    You may need to initialise the GPU solver as shown in lesson 15.2 of the e-learning:

    https://learn.altair.com/course/view.php?id=147

    Regards

    Stephen

  • Di Wu_22293
    Di Wu_22293 Altair Community Member
    edited May 2023
    Stephen Cole_21117 said:

    Hi Di,

    Is this related to running a GPU simulation?  Are you running locally with the user interface or remotely using command line?

    You may need to initialise the GPU solver as shown in lesson 15.2 of the e-learning:

    https://learn.altair.com/course/view.php?id=147

    Regards

    Stephen

    Hi,

    I was trying to apply UFRJ breakage model. The simulation was done on HPC cluster which doesn't include a GPU. I have checked the settings and the GPU option was not ticked.

    Could you please let me know other possible cause to this error?

    Thanks.

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited May 2023
    Di Wu_22293 said:

    Hi,

    I was trying to apply UFRJ breakage model. The simulation was done on HPC cluster which doesn't include a GPU. I have checked the settings and the GPU option was not ticked.

    Could you please let me know other possible cause to this error?

    Thanks.

    Hi Di,


    Is it possible to share the input file for us to test?


    Regards

    Stephen

  • Di Wu_22293
    Di Wu_22293 Altair Community Member
    edited May 2023
    Stephen Cole_21117 said:

    Hi Di,


    Is it possible to share the input file for us to test?


    Regards

    Stephen

    Dear Stephen,

    I would appreciate it if you could kindly provide an email for me to share the file as it is confidential.

    Thank you!

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited May 2023
    Di Wu_22293 said:

    Dear Stephen,

    I would appreciate it if you could kindly provide an email for me to share the file as it is confidential.

    Thank you!

    hi Di, it's best to send to hwsupport@altair.com and we'll pick it up, it's best to mention it's part of discussion with the EDEM team so it gets assigned to the correct group.

     

    Also you can create a case here and choose EDEM - https://community.altair.com/community?id=csm_get_help&sys_id=de45c412c312310015519f2974d3ae1b  

  • Di Wu_22293
    Di Wu_22293 Altair Community Member
    edited May 2023
    Stephen Cole_21117 said:

    hi Di, it's best to send to hwsupport@altair.com and we'll pick it up, it's best to mention it's part of discussion with the EDEM team so it gets assigned to the correct group.

     

    Also you can create a case here and choose EDEM - https://community.altair.com/community?id=csm_get_help&sys_id=de45c412c312310015519f2974d3ae1b  

    Thanks! I have created the case. :)

Categories