can't downloads app

Thanh Nguyen_22273
Thanh Nguyen_22273 Altair Community Member
edited February 2023 in Community Q&A

I doing all step, but when I click on the link Altair send for me, I still can't download it, it shows me that :

Troubleshooting problems on clicking the download links of the exe in the license email  

There are cases where when you click on the download links in the email, one would just see a tab open and the exe does not download (in Google Chrome), in such cases  You should copy (right click on link and copy link) and paste the download links in a different browser (like edge or firefox) and click go You should open the email in a different browser (if using gmail or yahoo for instance in a browser) and click on the links in the email there Write to us in the Altair Community here with this issue and we will send you alternate download links.

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