how to contact account manager?

Aleksandr Novikov
Aleksandr Novikov Altair Community Member
edited September 2023 in Community Q&A

I created a case about licensing 2023 product (See Below):

Hello Aleksandr,
SFrame product suite version 2023 requires new license file with version 23 features. Please contact the account manager and request upgrade licenses. Technical support cannot generate licenses.
Hope this help. Let us know if you have further questions.
Thanks.
Regards.
Chinh Nguyen

Please explain how I supposed to contact account manager
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Answers

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited September 2023

    Hello Aleksandr,

    I have notified the appropriate individual and your Account Manager will be in touch with you.

    thanks

    jason

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