How can i deactivate a license without access to previous computer?

Christian Muñoz
Christian Muñoz Altair Community Member
edited October 25 in Community Q&A

Hello!

I switched computers because my old one is no longer functioning. I was looking at the deactivation utility but it seems to require the desactivation be done on the host. In the online platform i could not find how to deactivate my licence without access to the old host. ¿Could someone guide me through this process? Thanks!

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Answers

  • Albert_Dunford
    Albert_Dunford
    Altair Employee

    Hi Christian,

    We will need to take this out of the forum. I will contact you directly

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