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Which Ports should be opened for licenses server on internet?

Joerg_22058

Which ports should be opened on firewall for Altair One / Altair Concept Engineer (subscription, licensing via Altair's server on internet) to use licenses?

Thank you very much.

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Licensing and Altair Units

Accepted answers

Matthieu Pupat

Did you try to set the environment variable ALM_HHWU_USE_WININET to 1?

All comments

Matthieu Pupat

Hello,

Please try this steps in order:

Updated to the latest version of the product you are using. The latest version is always available from the Marketplace.
If your operating sustem is Windows, set the environment variable ALM_HHWU_USE_WININET to 1
Work with your IT to create an exception in your proxy for the traffic going to our servers: https://client.hhwu.altair.com and https://auth.hhwu.altair.com

Thanks,

Matthieu

Joerg_22058

Hello,

thank you, latest version has been already installed but which configuration must be done to the proxy? Which ports or adresses must be opened / whitelisted?

Thanks,
Joerg

Matthieu Pupat

Did you try to set the environment variable ALM_HHWU_USE_WININET to 1?