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Thea render licence

Just installed Thea render on Sketch up 2020 all good but how do I get my license so I can activate . Can someone explain in plain english how use the license manager Aargh! Is their another way to retrieve /get my licence. I have the lease version.Thanks

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Matthieu Pupat

Hi,

Everything is explained in the Activation paragraph of the Thea for SketchUp manual located on the Thea Render website.

Thanks,

Matthieu

Neil Torrance

When I do this it states that my licence is not valid and when I visit Altair One site I cannot find Thea Render in my Apps

Matthieu Pupat

Hello Neil,

Your license is node-Locked. Please follow the following instructions:

Thanks,

Matthieu

Neil Torrance

When I tried to activate my licence using the advice given it did not show "node-locked"only "Educational" so I was not able to complete the advice. I am attaching the screenshot for better understanding. Have I done anything incorrect prior to this stage?

Thanks,

Neil

Matthieu Pupat

Which version are you trying to use?

Neil Torrance

The latest version Thea Render 3

Matthieu Pupat

Your license is a node-locked license for version 2 without maintenance and does not allow access to version 3.

I can send you a link to the latest Thea For Sketchup v2 in case you need to download it again.

Thanks,

Matthieu

Neil Torrance

Thank you for the explanation. I would be grateful if you could forward a link so that I can download and reinstall it.

Thanks,

Neil

Matthieu Pupat

Neil,

Our support team will get back to you with the link.

Thanks,

Matthieu

Carlo Rigot

Your license is a node-locked license for version 2 without maintenance and does not allow access to version 3.

I can send you a link to the latest Thea For Sketchup v2 in case you need to download it again.

Thanks,

Matthieu

I seem to have the same issue. I've download v2 but when clicking on the register now button it directs me to www.altair.com. Where exactly do I have to register my purchase serial number to receive the license details?