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What does this error mean and how do I resolve it?

User: "Rashi Gupta"
Altair Community Member
Updated by Rashi Gupta

Path for solver ( OptiStruct ( os ) ) does not exist ( C:\Program Files\Altair\2022.3\hwdesktop\..\hwsolvers\scripts\optistruct.bat ).

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    User: "Paulo  Libório"
    New Altair Community Member
    Updated by Paulo Libório

    Hey Rashi,

    Very likely, the solver isn't installed. Are you using student or commercial license?

    If it's commercial, please access Altair Connect and make sure to download and install both Desktop and Mechanical Solvers packages:

    image

    Kind regards,
    Paulo Libório.

    User: "Rashi Gupta"
    Altair Community Member
    OP
    Updated by Rashi Gupta

    Hello, 

    Thank you for your response. The solvers were not installed earlier but are now installed. However, I am still getting the same error. The solver files do exist in the specified path but are not detected by hyperstudy. Please help me resolve this issue.