Problems transferring material data

Nguyen Khoa_21958
Nguyen Khoa_21958 Altair Community Member
edited May 2023 in Community Q&A

I am doing a project that need different materials, I am transferring my material data and got this problem, or sometimes it just crashed?

Is there anyway to solve it, Thanks!

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Best Answer

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited May 2023 Answer ✓

    Hi,


    It seems like either the mateiralsDB.h5 file either isn't in the Documents folder or you don't have read/write permissions for this folder.

    If you don't have permissions or the folder doesn't exist you can change the location via EDEM Tools > Options > File Locations

    Otherwise you can copy the original database file from C:\Program Files\Altair\2022.3\EDEM\docs to your my documents folder or elsewhere and try copying to that.  Just to note don't set the location to be in "Program Files" as standard you don't have write access to that location , it's best to copy the files out to another place.


    Regards

    Stephen

Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited May 2023 Answer ✓

    Hi,


    It seems like either the mateiralsDB.h5 file either isn't in the Documents folder or you don't have read/write permissions for this folder.

    If you don't have permissions or the folder doesn't exist you can change the location via EDEM Tools > Options > File Locations

    Otherwise you can copy the original database file from C:\Program Files\Altair\2022.3\EDEM\docs to your my documents folder or elsewhere and try copying to that.  Just to note don't set the location to be in "Program Files" as standard you don't have write access to that location , it's best to copy the files out to another place.


    Regards

    Stephen

  • Nguyen Khoa_21958
    Nguyen Khoa_21958 Altair Community Member
    edited May 2023
    Stephen Cole_21117 said:

    Hi,


    It seems like either the mateiralsDB.h5 file either isn't in the Documents folder or you don't have read/write permissions for this folder.

    If you don't have permissions or the folder doesn't exist you can change the location via EDEM Tools > Options > File Locations

    Otherwise you can copy the original database file from C:\Program Files\Altair\2022.3\EDEM\docs to your my documents folder or elsewhere and try copying to that.  Just to note don't set the location to be in "Program Files" as standard you don't have write access to that location , it's best to copy the files out to another place.


    Regards

    Stephen

    I copied the original database and it worked. Thank you!

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