error when starting Altair analytic workbench

juraj kotisa_21947
juraj kotisa_21947 Altair Community Member
edited July 11 in Community Q&A

Hello,

when I start the Altair analytics workbench, I receive following error:

The Altair session failed to initialise : Location of SASHELP library is empty

 

I checked the Config file: wps.cfg and there I have defined the path to the SASHELP and it's not empty.

I'm using Altair SLC (previous WPS) version 4.04

 

Thank you 

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Answers

  • juraj kotisa_21947
    juraj kotisa_21947 Altair Community Member
    edited July 11

    Hello all,

    I have found the RCA for this issue. Simply the wps.conf file had wrong permissions, so the Altair analytics workbench couldn't read it properly.

    So hopefully this will help someone :)

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