Wrong number of used Licences

H_Engbert
H_Engbert Altair Community Member
edited March 2023 in Community Q&A

Hello everyone,

the number of licenses is unfortunately not displayed correctly when I cancel simulations (MotionSolve and EDEM) that were running in batch mode. The drawn license points then remain blocked indefinitely. I use version 21.2 of both programs.

 

Greetings

HE

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited March 2023

    Hello,

    If the programs are not terminated correctly, the licenses may stay in use for up to an hour afterwards.

    If you still need help, I would suggest to create a support case.

    Thanks,

    Matthieu Pupat

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