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Maybe I am trying too soon. I just got the email to create an account today and am trying to download Monarch. It will not download and when I check Managed Licenses I don't see any apps.
Hello Rolf,
There was an issue with your account. Can you please try again?
Thanks,
Matthieu Pupat
Hi Matthieu,
I was able to download the software now, thanks. I am in IT and will need to install the software, which I can do, although how do I setup the user that will be using it? Yesterday when I was following the setup instructions it instructed me to how to add users although it doesn’t look like that works anymore. How do I add users?
Rolf
Rolf,
Only admins can add users to an account. If you need those privileges, please talk to your Account Manager or create a support case so that we can look into it.
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