Problem with hyperworks

Alberto Maistrello
Alberto Maistrello New Altair Community Member
edited October 2022 in Community Q&A

I see a black window, i tried to open the software with NVIDIA gforce GTX 1050 and with the integrated one but nothing changes

what can i do?

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Answers

  • PaulAltair
    PaulAltair
    Altair Employee
    edited October 2022

    GTX cards aren't officially supported see: Supported NVIDIA cards for HW, the only thing I can suggest is updating to the latest driver to see if it helps, you might get it working

    Typically windows auto driver install will be well behind the latest available version, but you can download/install direct from Nvidia

    Nvidia are still supporting the card (522.30 seems to be latest available driver, from only a week ago)

    If the installer gives the option, choose the advanced (complete reinstall) option rather than upgrade.

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