Altair RISE

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Altair One - Market place, most of the Software are not available for download. Is it a specific issue with my account?

Hello,

I would like to download SimLab2021_Additionals_Windows.zip but am not able to find the file for download on Marketplace. What am I doing wrong?

Is there an issue in my user profile? Is Marketplace not the correct way to proceed for download?

See attached screenshot (some files are available for download).

Best regards,

Louise

English

Hello,

As this is account specific, I have created a support case so that our support team can get back to you.

Thanks,

Matthieu Pupat

Hello no news on that subject- need to be able to download

Hello no news on that subject- need to be able to download

Hello Louise,

Sorry about this. I will look into it.

Matthieu