Receive message Authentication successful, but then an error message when attempting to connect

Scott Halliday
Scott Halliday Altair Community Member
edited January 2 in Community Q&A

I input the license code within the Managed Licensing tab, it appears to be successful, but then get error messages instead when connecting.

I am an admin, but is there a simple fix for maybe something I am doing wrong?

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Answers

  • amriga
    amriga
    Altair Employee
    edited January 2

    Hello Scott Halliday,

     

    Please create a support case to get linked to your company.

     

    Best regards,

    Anastasia-Maria Riga

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