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Not able to 'Create Case' in Customer Service

I want to open a 'Case' for customer support. The website is requiring an 'account' be selected, but I do not know what is being requested.

Help?

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Altair One Account Management

English

v4.1

Accepted answers

Zhanna Abidor_20687

Hello ,

You can contact Data Analytics support using the following phone numbers:

US and Canada:

Monday-Friday:

Phone: +1-800.988.4739
Phone: +1 978.275.8350

Europe, Middle East, Africa:

Monday-Friday
Phone: +44 808 189 2481

or email to dasupport@altair.com

Thank you,

Zhanna Abidor

All comments

Rebecca_Cronin

Hello @Jesse Coull,

It is requesting the name of your Organization. For example you would list: Cambium Learning Group.

Kindly,

Rebecca Cronin

DA Customer Success

Scott Liszewski_22320

Hi
I am have the same issue

When I try to enter the name of my Organization - ENSONO - and even tried the name listed in the WPS license - WIPRO - and it simply comes back as 'No Matches Found'

Is there a contact number for this product that I can call for? I am try to address an issue with an abending MVS job.

Thanks