Size distribution error when running EDEM simulations

Jake Kim_21578
Jake Kim_21578 Altair Community Member
edited October 17 in Community Q&A

I am trying to run my EDEM simulations for additive manufacturing and I keep getting this error: 

image

What is this error? and How can I fix it

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Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited October 4

    Hi Jake, 

    When does this error occur, is it shown during processing (EDEM Simulator) or the Analyst?

    Do you have 'output results' or 'image generation' shown selected in the EDEM Simulator, if so do you have permissions to write data to the locations shown?

    Regards

    Stephen

     

     

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 4

    It shows in the simulator

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 4

    How do I see the "output results" or "image generation" settings? I am not sure how to check permissions either

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 6

    Hi Jake, 

    When does this error occur, is it shown during processing (EDEM Simulator) or the Analyst?

    Do you have 'output results' or 'image generation' shown selected in the EDEM Simulator, if so do you have permissions to write data to the locations shown?

    Regards

    Stephen

     

     

    This is what my simulator settings look like: image

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited October 7

    How do I see the "output results" or "image generation" settings? I am not sure how to check permissions either

    I looks like output results/image generation is not selected so this is unlikely to be the issue.  It maybe a graphics issue, updating graphics drivers on your computer may resolve this.

    Just to confirm this error doesn't stop the simulation from running?


    Regards

    Stephen

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 8

    I looks like output results/image generation is not selected so this is unlikely to be the issue.  It maybe a graphics issue, updating graphics drivers on your computer may resolve this.

    Just to confirm this error doesn't stop the simulation from running?


    Regards

    Stephen

    The error does stop the simulation from running. I am able to run the simulations on my own laptop, but I am running them on clusters. 

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited October 8

    The error does stop the simulation from running. I am able to run the simulations on my own laptop, but I am running them on clusters. 

    hi Jake,

    What is the operating system of the cluster?  Does the simulation stop during processing or never start?

    You may be able to run the simulation using batch commands, without the user interface how-to-use-edem-batch-commands

    It could be file permissions on the cluster, can you ensure you have read and write permissions on the folder containing your simulations.

     

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 14

    hi Jake,

    What is the operating system of the cluster?  Does the simulation stop during processing or never start?

    You may be able to run the simulation using batch commands, without the user interface how-to-use-edem-batch-commands

    It could be file permissions on the cluster, can you ensure you have read and write permissions on the folder containing your simulations.

     

    I am using a cluster called negishi, I am not too familiar with the operating system. The simulations usually keep running and then they eventually stop. How do I check if I have read and write permissions on the cluster? I also attached an image of the error message. image

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 14

    I am using a cluster called negishi, I am not too familiar with the operating system. The simulations usually keep running and then they eventually stop. How do I check if I have read and write permissions on the cluster? I also attached an image of the error message. image

    This is also the other error message I received: imageI checked on the cluster and I see that I have 25 GB of storage space so I am very unsure why I keep getting this file save error. 

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited October 15

    This is also the other error message I received: imageI checked on the cluster and I see that I have 25 GB of storage space so I am very unsure why I keep getting this file save error. 

    Hi,

    If you can confirm the Operating System that would be useful.

    Also I'd recommend removing the extra characters from the file name.  Especially /  (  )  and , however I'd also avoid having spaces in the file name.  In the case above i think it's confusing the / in the file name as part of the file path.


    Regards

    Stephen

  • Jake Kim_21578
    Jake Kim_21578 Altair Community Member
    edited October 17

    Hi,

    If you can confirm the Operating System that would be useful.

    Also I'd recommend removing the extra characters from the file name.  Especially /  (  )  and , however I'd also avoid having spaces in the file name.  In the case above i think it's confusing the / in the file name as part of the file path.


    Regards

    Stephen

    The operating system is in linux