Simulation Products Installer - Error Code: 1

Adrià Martínez
Adrià Martínez Altair Community Member
edited May 1 in Community Q&A

When using the Simulation Products Installer to install the Desktop, Desktop Help, Mechanical Solvers and Mechanical Solvers Help packages, the following error code came up: "<strong>Error Code: 1</strong> - The installation completed successfully, but one or more of the actions from the installation sequence caused a warning or a non-fatal error". The details of the error are: "The system cannot find the path specified".

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I've tried absolutely everything:

  1. I've deleted the files and reinstalled them. 
  2. I moved the files to another folder
  3. I installed the files from version 2019.1 to 2023.1. (and also moved them to another folder).
  4. I've changed installer parameters.
  5. I have tried to check the checksum by following this post: Checking a dowloaded installer. However, another error showed up ("The system cannot find the path specified")
  6. I installed them one by one successfully, but when I started the HyperWorks it stopped at the loading screen and closed.
  7. I updated all my laptop's drivers.
  8. I formated my laptop.

 

Any feedback to fix this would be appreciated. Thank you.

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