Simulation Products Installer - Error Code: 1

adriamrtinez

When using the Simulation Products Installer to install the Desktop, Desktop Help, Mechanical Solvers and Mechanical Solvers Help packages, the following error code came up: "<strong>Error Code: 1</strong> - The installation completed successfully, but one or more of the actions from the installation sequence caused a warning or a non-fatal error". The details of the error are: "The system cannot find the path specified".

I've tried absolutely everything:

1. I've deleted the files and reinstalled them. 
2. I moved the files to another folder
3. I installed the files from version 2019.1 to 2023.1. (and also moved them to another folder).
4. I've changed installer parameters.
5. I have tried to check the checksum by following this post: Checking a dowloaded installer. However, another error showed up ("The system cannot find the path specified")
6. I installed them one by one successfully, but when I started the HyperWorks it stopped at the loading screen and closed.
7. I updated all my laptop's drivers.
8. I formated my laptop.

 

Any feedback to fix this would be appreciated. Thank you.

Paulo Libório

Hello Adrià,

Try changing your user name, so it doesn't contain special characters, such as `

About checksum, here's another way of checking it: Achieving Optimal HyperWorks Performance on Windows

Kind Regards,
Paulo Libório.

Paulo Libório

Hello Adrià,

Try changing your user name, so it doesn't contain special characters, such as `

About checksum, here's another way of checking it: Achieving Optimal HyperWorks Performance on Windows

Kind Regards,
Paulo Libório.