Simulation Products Installer - Error Code: 1

Altair Community Member
Updated by adriamrtinez
When using the Simulation Products Installer to install the Desktop, Desktop Help, Mechanical Solvers and Mechanical Solvers Help packages, the following error code came up: "<strong>Error Code: 1</strong> - The installation completed successfully, but one or more of the actions from the installation sequence caused a warning or a non-fatal error"
. The details of the error are: "The system cannot find the path specified
".
I've tried absolutely everything:
- I've deleted the files and reinstalled them.
- I moved the files to another folder
- I installed the files from version 2019.1 to 2023.1. (and also moved them to another folder).
- I've changed installer parameters.
- I have tried to check the checksum by following this post: Checking a dowloaded installer. However, another error showed up ("
The system cannot find the path specified
") - I installed them one by one successfully, but when I started the HyperWorks it stopped at the loading screen and closed.
- I updated all my laptop's drivers.
- I formated my laptop.
Any feedback to fix this would be appreciated. Thank you.
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New Altair Community Member
Accepted Answer
Updated by Paulo Libório
Hello Adrià,
Try changing your user name, so it doesn't contain special characters, such as `
About checksum, here's another way of checking it: Achieving Optimal HyperWorks Performance on Windows
Kind Regards,
Paulo Libório.
Hello Adrià,
Try changing your user name, so it doesn't contain special characters, such as `
About checksum, here's another way of checking it: Achieving Optimal HyperWorks Performance on Windows
Kind Regards,
Paulo Libório.