Issue with hosted licenses; Error Code: 1; HHWU;

Hello Community,

Our company recently decided to use hosted licenses on Altair One instead of local license files.
Although all machines were set up and authorized correctly, we got following error code:
(We also got some other error-codes due to our applications failing to get licenses, but I think that one is the relevant one.)

Error Code: 1
Error Description:
SOAP 1.1 fault SOAP-ENV:Client [no subcode]
"SSL_ERROR_SSL
error:14007086:SSL routines:CONNECT_CR_CERT:certificate verify failed
unable to get local issuer certificate"
Detail: SSL/TLS handshake failed

This error looked like there may be a problem in the connection to AltairOne, so the IT department tried to fix this (without success). In the end we got a contact to license-support, which figured out the problem.

We added a System variable: “ALM_HHWU_USE_WININET” and set the value of that new variable to “1”. This fixed our Problem immediately.

Hopefully I can spare you some hours of troubleshooting with this post.

Greetings
Benjamin