How do I download from My Apps?

Trenton Mathison
Trenton Mathison New Altair Community Member
edited August 2023 in Community Q&A

Hello!

I was approved for a trial of Hyperworks 2022.3, however under My Apps when clicking the download icon no download starts, instead this Altair Connect Page opens Altair Connect - Product Downloads,. When navigating to the simulation products page and clicking the download for either desktop 2022.3 or simulation product installer no download starts and it just takes me back to that home altair connect product downloads page. 

I have attempted this using both google chrome and microsoft edge and the same thing occurs, is there something I am missing on how to download this software?

Thanks,

Trent

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited August 2023

    Hello Trent,

    Please open a support case so that someone can look into this and help you.

    Thanks,

    Matthieu Pupat

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