license activation error

Dion Marcial

what can I do when I get license activation error on a new laptop and i've lost access to the laptop I had previously activated on.

Suhas Ambekar

Hi Dion,

Your license has been deactivated from your old laptop. You should now be able to activate your student license on your new laptop. Please let me know if that works for you.

Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

You can also follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.

Also, follow the additional steps mentioned on this website to activate the license for RapidMiner/AI Studio - https://web.altair.com/altair-student-edition