License file error

Danasiri Muthukumara
Danasiri Muthukumara Altair Community Member
edited October 2021 in Community Q&A

Hi,

My laptop don't have ethernet card and only WIFI card have. Can you configure license file to WiFi host id instead of ethernet host id. I have sent second licensing request with the wifi host id as well.

Regards,

Danasiri Muthukumara

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2021

    HI, 

    Yes, 

    The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

    Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection

    The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

    That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID here https://studentedition.altair.com/

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