Hyperworks unable to download

Jack Devenish
Jack Devenish Altair Community Member
edited August 2022 in Community Q&A

I am currently setting up Hyperworks on a new Lenovo laptop running Windows 11. When I try to download Hyperworks, the files unpack to 100% and then I am met with a "Fatal Error". I receive a java invocation target exception. I tried installing the java runtime environment on my computer, but the same issue was there. The same issue persists for any additional downloads related to Hyperworks, so it's not isolated to a single download. Any help is greatly appreciated.

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Best Answer

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited August 2022 Answer ✓

    Hello,

    Altair HyperWorks is not yet supported on Windows 11.

    You can try version 2022 which has been reported to install on Windows 11 but this is without any guarantee from Altair.

    Thanks,

    Matthieu Pupat

     

Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited August 2022

    Hello,

    Can you please let us know if you are unable to download or unable to install? Which version of HyperWorks are you trying to install? Please provide the full error message that you encounter.

    Thanks,

    Matthieu

  • Jack Devenish
    Jack Devenish Altair Community Member
    edited August 2022

    So I am able to download the app, and the install completes to 100% before giving the error message attached. No applications end up installing on my computer. I am trying to install the desktop 2022.1 version. Thanks for the help.

     

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited August 2022 Answer ✓

    Hello,

    Altair HyperWorks is not yet supported on Windows 11.

    You can try version 2022 which has been reported to install on Windows 11 but this is without any guarantee from Altair.

    Thanks,

    Matthieu Pupat

     

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