Hyperstudy does not open

Kiran Purushothama Keshavan
Kiran Purushothama Keshavan Altair Community Member
edited March 6 in Community Q&A

Hello,

I have installed Hyperstudy on my computer and the program does not open, I have attached a video for your reference.

Thanks,
Kiran

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Best Answer

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 6 Answer ✓

    Hi Kiran,


    It looks like you are opening the EDEM-HyperStudy connector directly, this connector is installed as an add-in to HyperStudy but needs the base product also.  IF you don't have it already you can download HyperStudy from the Marketplace.

    Once installed if you open HyperStudy you can access EDEM models as shown in this video - EDEM - How to Calibrate Material Model with EDEM and HyperStudy

    Also worth noting that you have the 2022.3 version of the connector installed, you'll have to also use the 2022.3 version of HyperStudy and EDEM with this otherwise if you want to use the latest version you'll need all 3 software to be the same version.

    Regards

    Stephen

     

Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 6 Answer ✓

    Hi Kiran,


    It looks like you are opening the EDEM-HyperStudy connector directly, this connector is installed as an add-in to HyperStudy but needs the base product also.  IF you don't have it already you can download HyperStudy from the Marketplace.

    Once installed if you open HyperStudy you can access EDEM models as shown in this video - EDEM - How to Calibrate Material Model with EDEM and HyperStudy

    Also worth noting that you have the 2022.3 version of the connector installed, you'll have to also use the 2022.3 version of HyperStudy and EDEM with this otherwise if you want to use the latest version you'll need all 3 software to be the same version.

    Regards

    Stephen

     

  • Kiran Purushothama Keshavan
    Kiran Purushothama Keshavan Altair Community Member
    edited March 6

    Hey,

    Thanks for pointing this out.

    When I opened hyperstudy, I can see a lot of options but not EDEM. I have attached a screenshot for your reference.

    Thanks,
    Kiran

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 6
    Kiran Purushothama Keshavan said:

    Hey,

    Thanks for pointing this out.

    When I opened hyperstudy, I can see a lot of options but not EDEM. I have attached a screenshot for your reference.

    Thanks,
    Kiran

    Could you try installing the EDEM-Hyperstudy connector again? It maybe the installation order that requires the connector to be installed after  HyperStudy not before.


    Regards

    Stephen

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