Monarch Classic Will Not Open

Todd Breckenridge_21422
Todd Breckenridge_21422 Altair Community Member
edited January 16 in Community Q&A

Trying to open up Monarch Classic 2021.1 32 Bit and only getting the Monarch loading screen and the program never actually opens.  Any fixes.  Happening on multiple devices and just started today. 

Tagged:

Answers

  • Matt G
    Matt G Altair Community Member
    edited January 3

    I had a similar issue you can try this to see if it helps:

    1. Open Control Panel

    2. Click on Programs

    3. Click on Program and Features

    4. Find  Microsoft Access database engine

    5. Right click and select Repair

  • Todd Breckenridge_21422
    Todd Breckenridge_21422 Altair Community Member
    edited January 3

    Thank you so much for the reply.  While this is a work PC I was not able to go in and do the repair since I am not a system admin.  I did however just open Access and then closed it back out and tried to open Monarch and it opened as normal.  So it seems to have done the trick.  

  • Kristen Edge
    Kristen Edge Altair Community Member
    edited January 3

    We have the same issue as well for Monarch Classic 2023 with an ODBC connection that started yesterday on multiple devices.

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited January 3

    @Matt G - thank you for sharing the recommendation tip and glad to hear able to fix @Todd Breckenridge issue. 

    @Kristen Edge - please know you can also reach out to Contact Altair Technical Support

     

    It has been discovered that their has been a recent MicroSoft update on 12/21 in that users may need to repair or install the Access Engine for Monarch.

  • Baba_Majekodunmi_703
    Baba_Majekodunmi_703
    Altair Employee
    edited January 10

    Hi @Todd Breckenridge , @Matt G , and @Kristen Edge  - Hope the issue is all resolved for you all.

    I wanted to plug in a notice for the Monarch Certification. We launched the Monarch Certification last year to help with learning Monarch and earning a digital badge for recognition of their efforts. Currently we have the Basic (Beginner) level, but we are planning to roll out the Intermediate level this year.

    We have a bi-weekly study where we discuss the questions on the beginner as well as some questions that we will have on the intermediate.

    If you're interested I can forward you the calendar invite for the bi-weekly study group.

  • Rebecca_Cronin
    Rebecca_Cronin
    Altair Employee
    edited January 13
    Rebecca Cronin_22304 said:

    @Matt G - thank you for sharing the recommendation tip and glad to hear able to fix @Todd Breckenridge issue. 

    @Kristen Edge - please know you can also reach out to Contact Altair Technical Support

     

    It has been discovered that their has been a recent MicroSoft update on 12/21 in that users may need to repair or install the Access Engine for Monarch.

    @Gary Harris  & @Amber Steele , 

    This may be related to your recent expeirence regarding the MS Access issue.

  • Kristen Edge
    Kristen Edge Altair Community Member
    edited January 16
    Baba Majekodunmi_21731 said:

    Hi @Todd Breckenridge , @Matt G , and @Kristen Edge  - Hope the issue is all resolved for you all.

    I wanted to plug in a notice for the Monarch Certification. We launched the Monarch Certification last year to help with learning Monarch and earning a digital badge for recognition of their efforts. Currently we have the Basic (Beginner) level, but we are planning to roll out the Intermediate level this year.

    We have a bi-weekly study where we discuss the questions on the beginner as well as some questions that we will have on the intermediate.

    If you're interested I can forward you the calendar invite for the bi-weekly study group.

    Yes, I installed MS Access and it resolved the issue. Please forward the invite for the bi-weekly study group. Thank you!

Categories