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Hyperworks has encountered an error and must now exit

Daniel_21347

Hello,

I am trying to perform a fatigue analysis with Hyperlife. I set up the model but when I try to save or run the sumulation I have the following error:

I have the correct graphic card running the program. I also try to reinstal the software but the error still appear.

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English

HyperLife

v2022

Accepted answers

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Chayan

You could try and delete the session files created in the My Documents folder and see if that helps. If that doesn't, then can you provide the Updates and System information for your installation of HyperWorks along with any crash/log files that might have been generated at the time of crash?

Daniel_21347

Hi Chayan,

I try to delete files created in my documents folder but it doesn´t work. So I attach Updates and System information.

Also I attach a file that is generated when the error message appears. I open the file and I think there is no useful information...but anyway I attach it.

Thanks in advanced

ftg_time_dump.txt

HW_System_Information.PNG

HW_Updates.PNG

Jason_Craanen

Hello Daniel,

I would look into this article for debugging suggestions and additional information to send.

https://community.altair.com/community?id=kb_article&sysparm_article=KB0119809

Have you tried with a updated version?

When do you actually see the error? You mention on save or run of solution. Have you checked the file path? Tried a different path?

Just some ideas

thanks

jason