Unable to open multiple hypermesh windows

Toon
Toon Altair Community Member
edited October 2020 in Community Q&A

Hello,

 

I have a problem when I open an additional Hypermesh window. The first window opens normally but when I want to open an additional window It does not open this extra window. I have deleted the setting files as is shown on this forum but the issue remains. I noticed in the task manager of my PC that when I try to open this extra hypermesh window, it opens under the background processes as opposed to under the apps.

 

If I try to do the same thing with hyperview everything works fine and I can work with multiple windows simultaneously.

 

Any advice is greatly appreciated as this issue is very annoying.

 

Toon

Answers

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited September 2019

    You may have some issue with your PC. Several sessions of Hypermesh can work without problem.

  • alpha_21885
    alpha_21885 Altair Community Member
    edited November 2019

    I faced this issue sometimes. Please delete this folder and restart HM.

    image.png.b56b20894dc2ef1c59a82df827605613.png

    Sometimes, you need to reinstall HM.

    <?xml version="1.0" encoding="UTF-8"?>image.png