Unable to install altair HyperWorks

Yash_ykr
Yash_ykr Altair Community Member
edited October 2020 in Community Q&A

I am unable to install altair hyperworks software on my windows pc. 
The installation was running fine when I first ran the installation. But I stopped the installation mid-way due to some problem. 
When I tried to re-install it, I was unable to do so. So I uninstalled (whatever little was installed) the software and manually Shift+Del the files that were still not deleted from the installation folder. But I still found many files of the software in the registry; so I manually deleted them also.
Even after that when I tried to re-install the software, I installation window doesn't appear. Everytime I click on the installation file a dialogue box with progressive bar appears saying 'InstallAnywhere is preparing to install'.  After it finishes I get nothing else. Also every time I click on the installation file, some space goes occupied on my C drive.   

Please help.

<?xml version="1.0" encoding="UTF-8"?>installAnywhere.PNG

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Answers

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited October 2019

    @Yash_ykr : Do you check downloaded files by MD5SUM?

     

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2019

    I am unable to install altair hyperworks software on my windows pc. 
    The installation was running fine when I first ran the installation. But I stopped the installation mid-way due to some problem. 
    When I tried to re-install it, I was unable to do so. So I uninstalled (whatever little was installed) the software and manually Shift+Del the files that were still not deleted from the installation folder. But I still found many files of the software in the registry; so I manually deleted them also.
    Even after that when I tried to re-install the software, I installation window doesn't appear. Everytime I click on the installation file a dialogue box with progressive bar appears saying 'InstallAnywhere is preparing to install'.  After it finishes I get nothing else. Also every time I click on the installation file, some space goes occupied on my C drive.   

    Please help.

    <?xml version="1.0" encoding="UTF-8"?>installAnywhere.PNG

     

    I have a similar problem. I installed the programs the wrong way and they didn't work so I uninstalled them but the Uninstaller didn't work (couldn't find Java environments or something like this) so I did it manually. Now everytime I try to install it again it the Altair license manager detects another program installed. 

     

    Please need urgent help! Thanks 

  • Timberhawk
    Timberhawk New Altair Community Member
    edited April 2020

    I'm having a similar problem, trying reinstall the Altair License Server 14.5.0. It freezes (over 24 hours) on the 'Installing...' phase at 58% with the caption: 'Execute Script/Batch file: Move JRE files'. Cancelling the installation doesn't work; the only way to interrupt it is a restart. Otherwise, I'm running Windows 10.0.18362.

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