Hyperworks 2020 bug

jaimepc98
jaimepc98 Altair Community Member
edited October 2020 in Community Q&A

After installing Hyperworks 2020 I tried to get to know the software better, but every time I open it, the software bugs and doesn't let me do anything inside of it. If I want to create some nodes, they software doesn't displays it to me and then starts to bug out. When I pass the mouse over the workpad it suddenly repeats the geometry I want to put and also bugs out. Is there a way to solve this? Thanks.

Jaime Pérez.

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Answers

  • Koushik Chandrashekhar_21806
    edited July 2020

    Hi,

    Which Graphics card are you using?

    Kindly note that, Only AMD and NVIDIA GPUs supported (Intel chipsets are not supported)

    Attached here is a document with the list of platforms that are supported. 

     

    Unable to find an attachment - read this blog

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited July 2020

    Graphic card issue for sure 100% :D/emoticons/default_biggrin.png' srcset='/emoticons/biggrin@2x.png 2x' title=':D' width='20' /> 

  • jaimepc98
    jaimepc98 Altair Community Member
    edited July 2020

    Hi,

    Which Graphics card are you using?

    Kindly note that, Only AMD and NVIDIA GPUs supported (Intel chipsets are not supported)

    Attached here is a document with the list of platforms that are supported. 

     

    I have an Nvidia GeForce GTX 1660 Ti. Have all the requirements as well.

    Unable to find an attachment - read this blog

  • jaimepc98
    jaimepc98 Altair Community Member
    edited July 2020

    Graphic card issue for sure 100% :D/emoticons/default_biggrin.png' srcset='/emoticons/biggrin@2x.png 2x' title=':D' width='20' /> 

    Any suggestion if I have an Nvidia GeForce GTX 1660 Ti?

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited July 2020

    If your graphic card is not found in Hardware supported list of Altair, it's better to change it.

    If you does not like to change hardware, so change software :D/emoticons/default_biggrin.png' srcset='/emoticons/biggrin@2x.png 2x' title=':D' width='20' /> 

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited July 2020

    Have you tried to update your graphic card driver??

    Make sure the driver is up-to-date. Although not supported, with the latest driver, it might work.]/i use a GF 1050Ti and I don't have any issues , although it is not officially supported.

  • Koushik Chandrashekhar_21806
    edited July 2020

    I have an Nvidia GeForce GTX 1660 Ti. Have all the requirements as well.

    Hi,

     

    HyperWorks do support Nvidia graphics cards, but not the Geforce series. Nvidia Quadro series is officially recommended. The Quadro series is more geared towards CAD and graphics designs, while the GeForce line leans towards gaming. However, you can still work with the GeForce series. The thing is, you may face some graphical issues.

     

    Also, check this to see the difference between Geforce and Quadro series of Nvidia. You can understand which series is best suited for software/simulation/design application.

    https://www.quora.com/What-is-the-difference-between-Nvidia-Quadro-and-Geforce-How-each-of-them-perform-on-CAD-and-Gaming

  • jaimepc98
    jaimepc98 Altair Community Member
    edited July 2020

    Have you tried to update your graphic card driver??

    Make sure the driver is up-to-date. Although not supported, with the latest driver, it might work.]/i use a GF 1050Ti and I don't have any issues , although it is not officially supported.

    I already updated the graphic's card driver and have the same issue. Also I tried to reinstalling it. What version of Hyperworks or Hypermesh you have? Thanks.

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited July 2020

    Always try the latest release, 2020.

     

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited July 2020

    you need also to make sure your dedicated GPU is being used for the application you're launching.

    I had problems in the past because the setup was so that the onboard card was used to launch HM.

     

    When you go to NVIDIA control panel, you can choose the default 3D configurations and if a specific program will use your GeForce or the onboard card.

    You may change the global settings or the 'by program' setting, choosing High Performance nVidia card.

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