After Logging into the Altair account i am unable to see the download option for any software in altair marketplace

Kiran_21135
Kiran_21135 New Altair Community Member
edited May 2023 in Community Q&A

Hi

we have valid license but when we logged in we are unable to download the software

 

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Answers

  • Chayan
    Chayan
    Altair Employee
    edited May 2023

    Hi Kiran,

    I took a look, and it appears that you are in the right account, with the correct EDEM license.

    If you are still having issues, please let us know, so we can have our support team get in touch with you.

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