Installation error
danyang zheng
New Altair Community Member
I just download the inspire cast from the marketplace and something goes wrong with the installation which shows fatal application error and the details is Flexeraaxd$aaa: Windows DLL failed to load.
I also check the log which have two files which are jreinstallerError and pythonInstallerError.
So could someone help me to address this installation problem?
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Answers
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It looks like you are using Windows 11. You can either install v 2022 of Inspire Cast, or you can add a system variable (JAVA_TOOLS_OPTIONS, shown below) and then install v2022.1.
Do note, Windows 11 is currently not officially supported by the Altair suite. Official support will be coming shortly.
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Altair Employee