It seems the issue that I am having is that I am sharing 10 Units with my supervisor’s license, and we have been trying to download an entire license to my PC. When the license is already active, and we just need to switch the license from single us

Christian Manalang
Christian Manalang Altair Community Member
edited August 16 in Community Q&A

It seems the issue that I am having is that I am sharing 10 Units with my supervisor’s license, and we have been trying to download an entire license to my PC.

When the license is already active, and we just need to switch the license from single user to multiuser.

Specifically, only for Anita Green & Christian Manalang.

 

I would like a phone call if it all possible at the number below. 214-312-2145

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited August 16

    Hello,

    I see you have created a support case which is the appropriate way for this as it involves specific account details.

    Thanks,

    Matthieu Pupat

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