Getting error: Graphics card not supported when viewing results in Hyperview

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi Everyone,

 

I am having an issue when trying to view optimisation results in Hyperview. I am getting an error which tells me that the graphics card is not supported, however, I don't understand this as the Graphics card is a GEFORCE GTX 970 4GB GDDR5. 

 

Is anyone kindly able to shed any light as to what might be going on here? 

 

Many thanks everyone.

 

Cheers,

 

Steve.

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2016

    Hi Steve,

     

    The graphics card you mention is not recommended for HyperWorks, however you should start by installing the latest drivers for your card from the manufacturer and try again, 

  • forestis
    forestis Altair Community Member
    edited March 2019

    Are you serious guys??

    'The graphics card you mention is not recommended for HyperWorks'

    All the world has nvidia graphic cards , cause its the best.

    Install the latese drivers.... I play games with that card. And your programme its glitching....

    please solve this problem.Your problem.

    Thats one more reason engineerers use ansa or ansys.

  • Pranav Hari
    Pranav Hari Altair Community Member
    edited March 2019

     

    Hi forestis

     

    HyperWorks do support Nvidia graphics cards, but not the Geforce series. Nvidia Quadro series is officially recommended. The Quadro series is more geared towards CAD and graphics designs, while the GeForce line leans towards gaming.

    However, you can still work with the GeForce series. The thing is, you may face some graphical issues.

    Check the GPU recommendation of HyperWorks (pdf)

     

    Also, check this to see the difference between Geforce and Quadro series of Nvidia. You can understand which series is best suited for software/simulation/design application.

    https://www.quora.com/What-is-the-difference-between-Nvidia-Quadro-and-Geforce-How-each-of-them-perform-on-CAD-and-Gaming

     

    Unable to find an attachment - read this blog

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited March 2019

    apple id verification failed

    In today's date, most of the people know about it, so for that if you interested in it then you will get some review and by which you will know about it. But I have used AMD graphics card in my MAC, so I know about it. Also, I have some different information.

  • prajwin.a23
    prajwin.a23 Altair Community Member
    edited July 2020

    Hello,

    I have a latest laptop which has 4gb AMD Radeon RX560X GPU but i feel there is a graphic error while viewing the results. Is it supported?

    I want to learn many softwares and i have updated the GPU too what can I do?

  • Pranav Hari
    Pranav Hari Altair Community Member
    edited July 2020

    Hi prajwin.a23

     

    I have shared a pdf in the above post which contains the GPU recommendations of HyperWorks. Check whether it helps you.

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