Acusolve installation Error

Altair Forum User

One of our customer facing Installation Error for acusolve 2017 version.  Installation with 2 machine successful but one of the machine installation got error as below.  I have attached the log file for reference

 

Expand Archive: (7-zip)   Could not Expand the 7-zip Archive :acusolveBinaries_2.7z

                          Status: ERROR

 

Any idea about the error and solution ?

Unable to find an attachment - read this blog

Rahul_P1

It is important to first try deleting the downloaded file and downloading it again from the site. To make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum) and make sure the checksum result matches the one given in the site where the files are downloaded from,

 

 

 <?xml version="1.0" encoding="UTF-8"?>

1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)

 

<?xml version="1.0" encoding="UTF-8"?>

2. Select the executable by clicking on the browse button or drag and drop the file into the window

 <?xml version="1.0" encoding="UTF-8"?>

 

 

The AcuSolve installer extracts two 7-zip archives to install the product.  In this case, it looks like only one of them got extracted.  The AcuSolve directory should be about 2.4gb.  Could you check the size on your customer’s PC?

Could you try using the AcuSolve installer as a standalone and overwriting the current install?  You might want to try cleaning up the directory that $TMP points to and rebooting the PC first,