SolidThinking Inspire doesn't works

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi, 

I've installed all the suite of Altair. I've put my licence in the right folder, in fact all the programs work. The only program that I can't open is 'Inspire': when I try to do that, the error message says that the program has stopped working and it closes.

I can't understand why, since all the other programs run without problems.

Can anybody help me to solve that problem?

Thank you very much

Francesco

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited September 2016

    Francesco,

     

    Are you working with the free student edition or the purchased full version given by your university?

    Can you tell us the operating system you are working on? if it is the student edition, make sure the solid thinking installation is completed without errors and the executable you have downloaded matches the checksum value provided in the site. 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Same problem for me!

    I can't run Inspire 2017 7305. (Academic licence)

    Need help of course.

    (Laptop Win 10 Pro Intel I7 2630QM 4 Go Nvidia GT540M and INTEL HD graphics 3000)

    <?xml version="1.0" encoding="UTF-8"?>Erreur Inspire.jpg

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited December 2016

    The problem could be due to the fact that you have two graphic cards, please disable the intel hd graphics and enable just the Nvidia card, (you may have to disable it through bios, please contact your manufacturer support for how to disable / switch the cards)

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