Monarch user authentication

Chris F
Chris F Altair Community Member
edited January 2023 in Community Q&A

Added two new users in Admin tool for Monarch version 10.5. When users attempt to login, they receive "Username already in use by another user." Checked the admin tool to ensure there is only one occurrence of username. License server is on-premises.

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Answers

  • Mahmoud
    Mahmoud
    Altair Employee
    edited January 2023

    Hi Chris,

    The Monarch Desktop v10.5 is not supported for the Datawatch License Server.

    I believe the Monarch Desktop v12.0 could be used by Datawatch License server v12.

    As you know Monarch Desktop v10.5 is out of support. 

    Regards

    Mo

     

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