Licensing+Academic+PIN

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi I've just bought an academic license but have not received a PIN number. I can't run the software without it. I've tried to register through node-lock (Non-academic), but I am not sure that will work. Can anyone tell me how to register, or how to get a a PIN?

Thanks!

Dean

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited May 2009

    Hi Dean, if you purchased your personal academic license you don't need any PIN code.

    Just register at the following web page:

    www.solidthinking.com/register

    Click the button in the middle (Nodelock licenses) and fill all the fields.

    You will receive the registration e-mail with your Response code.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited May 2009

    Hi Antonio, Thanks for this. I have received an email from solidthinking tech support, but it is only a confirmation of the information I sent, and there is no challenge response phrase included. Any idea how long it takes them to generate a license no.? When should I expect to hear back from them?

    Thanks!

    Dean

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited June 2009

    Hi Dean, I verified that your registration was correctly sent.

    This kind of license is processed manually. It is not an automatic e-mail as it is if you have the PIN. May be that you refer to that.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited June 2009

    Hi Antonio, Thanks for this. I have finally got the license details and have set it up. Dean

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited June 2009

    Hi Dean, good to hear that you solved.

    For any technical problem, you can also write to Tech-Support@solidThinking.com

    Have a nice day!

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