Student License RADIOSS

Altair Forum User

Hi, 

 

i have an issue with the student license of RADIOSS (Hyperworks 13.0). I start RADIOSS via HyperMesh (with RADIOSS solver) and get this error:

 NUMBER OF HMPP PROCESSES     8
 ERROR IN LICENSE CHECK :
 *** NOT ENOUGH UNITS TO RUN RADIOSS ENGINE
 *** NUMBER OF NEEDED UNITS :    30000
License error:
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\13.0-edu\/security/altair_lic.dat - (Err: 9) Feature not found
Feature: Radioss
Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\13.0-edu\/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:\Program Files\Altair\13.0-edu\/security/altair_lic.dat

 ==== End of solver screen output ====

 

Thanks for helping.

 

 

Rahul_P1

Have you checked if the ethernet ID is correct?

 

You need to confirm if the Ethernet address in the license file is the correct one and matches the one in your machine.

 

When you open the license file in a text editor you will see an Ethernet address there in a line that says 'ETHERNET =

 

The Ethernet ID is the id of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

 

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

 

The listed Host ID should be used to generate the license file, That means if the host ID provided by the application and below methods does not match the one in the license file, please request for the license file again with the correct Ethernet ID.

 

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

 

Alternatively run getmac in command window to find out available Ethernet addresses

Altair Forum User

Hi Rahul Ponginan,

 

thanks for quick answer. But the license file seems to be correct - the ethernet IDs matches. Any other idea?

Rahul_P1

Please send us the license file using the dropbox below

Rahul_P1

The license file looks fine,

 

Are there any run options you are using while running the analysis? student edition may not support certain run options.

 

Please uninstall and reinstall HyperWorks (redownload the software from the site, do a checksum to see the installation file is not corrupted) and see if you still get the error,

 

You can also redownload the license file and try, or you can request for a new license file / create a new account with a different email ID and request for the license again (we will approve this as a special case)

Altair Forum User

Thanks Rahul Ponginan,

 

i'll redownload the files and reinstall HW. Is this problem caused by the needed units for running RADIOSS. element number is below 1000.

Rahul_P1

The student edition should not have a unit problem since it uses a stand alone license,

 

Are there any run options you are using while running the analysis? student edition may not support certain run options.

Altair Forum User

There are kinematic constraints, springs, rbe2, rigid bodies, BCs: boundaries, imposed velocity

Rahul_P1

I mean run options for processors etc such as -np

or
-nspmd

Altair Forum User

Okay. Yes indeed there are. I use -nt 8 for 8 threads of my i7-processor.

Rahul_P1

Can you please try to run after removing the run option -nt8 and let us know if the error repeats?

Altair Forum User

Hi,

 

it don't work even with NO run options. I didn't have any other idea...

Rahul_P1

please send us the input files you are running, we will run it in student editions here and check. 

Altair Forum User

Hi,

 

thanks for quick reply. I've uploaded the .hm and .rad file.

Rahul_P1

taken over by email