Error while changing user profile

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

While changing the user proflie in Hw 12 in hypermesh from radioss to optistruct, I get an error. If I skip or click ok it goes but I cant find optistruct in analysis panel. Please reply as early as possible

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Hi,

     

    Please try the below:

    Close HyperWorks application(s) and Please delete setting files on your machine and try again. Follow the link below on how to delete setting files:

     

    http://forum.altairh...iles/?hl=delete

     

    <?xml version="1.0" encoding="UTF-8"?>post-7616-0-23811200-1425890772_thumb.jp

     

    Also, delete .Altair folder in temporary directory. Go to Run and type

     

    in %Temp% and click OK.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Still it cannot solve my problem. I receive the following error

     

    \{hm_getitemnumber: item 'IGES' on panel 'OSSmooth' could not be found.\}

    {hm_getitemnumber: item 'IGES' on panel 'OSSmooth' could not be found.}

        while executing

    'hm_getitemnumber OSSmooth 'IGES''

        (procedure 'OSSmoothPanel' line 3)

        invoked from within

    'OSSmoothPanel'

        (procedure '::UserProfiles::OptiStruct::PanelProc' line 10)

        invoked from within

    '::UserProfiles::OptiStruct::PanelProc'

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Hi,

     

    I can see that you are using HyperWorks 12.0 SE.

     

    could you please let me know what is the OS you are using?

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    I am using windows 8.1 64bit.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Sabeel,

     

    HW 12.0 Student edition is not compatible with Win 8.1.

     

    Why dont you use 13.0 instead?

  • tinh
    tinh Altair Community Member
    edited August 2015

    Hi

    try exporting the data to *.bdf file then run Optistruct from Start>program files

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Prakash

    I can use it but it was not available when I want .

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Hello Tinh 

    Can You tell me how to do that?

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    @Tinh, All

     

    Student Edition doesn't allow to export models to other solver formats except RADIOSS, OptiStruct, AccuSolve.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2015

    Prakash

    I can use it but it was not available when I want .

    Sabeel,

     

    What do you mean by it was not available?