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hypergraph window goes black as i open it

Altair Forum UserUser: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

when i open hypergraph to plot results from motion view results the plotting graph window goes black can anyone guess whats the problem

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    Rahul_P1User: "Rahul_P1"
    Rahul_P1
    Altair Employee
    Updated by Rahul_P1

    Can you check if you have the latest Graphic drivers installed? 

     

    Note - The 'update driver' via Windows' updater is not always the latest driver for that device, it is just the latest WHQL driver given to Windows.

     

    Going to the manufacturer of the graphics card , e.g. Intel, Nvidia or AMD , will ensure the latest driver for that device.

    FYI, Make sure you “Perform a  Clean Install” while updating the drivers.

     

     

     

    Please try setting these variables one by one and then together also,

     

    HW_DISABLE_MULTISAMPLE=1 or the HW_DISABLE_FBO=1,

     

    The procedure is as below (if using Windows 7, just Google for the procedure to set variables for any other OS)

     

    Windows 7

     

    1. Right click on My Computer from the Start menu

     

     

    1. Choose Properties from the context menu

     

    1. Click Advanced system settings > Advanced tab

     

     

     

     

    1. Click on Environment Variables,

     

     

     

    1. Click on new under the system variables section and enter the variable name and value,
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