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License setup after opening the application is not working ,as it is displaying me invalid license when I try to upload the license file

Hi i am alr prathyusha, i am doing an Mtech project of topology optimization for additive manufacturing. For the purpose of project i downloaded hype works i installed it on my system after opening the application when I try to upload the license file showing an error as invalid license file. I am attaching the file where i got struck .could you please help me in this.

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Matthieu Pupat

Hello,
Please click on License Log and send us the full log.
Also please let us know where you got your license from.
Thanks,
Matthieu

alr prathyusha

Hi Good morning I got the license file from the altair one where i requested the software to be downloaded. They have sent me license file with which i downloaded the application ,but when I am trying to setup liscense it is showing me error and invalid license file.

I am uploading the license log

Hello,

There is no license file when using Altair One.

You are using a EDU license. I am moving your request to the proper forum.

Thanks,
Matthieu

alr prathyusha

Hello good afternoon from this I got the license file. please look at the attachment.

altair university.png

Adriano_Koga

Hello good afternoon from this I got the license file. please look at the attachment.

save the license file as 'altair_lic.dat' into the 'security' folder.

Rahul_P1

The activation and troubleshooting steps and tips are all covered here - https://altairuniversity.com/altair-student-edition-licensing/ please follow the steps there exactly and in detail.