Windows 10 and Evolve build 4947 keeps crashing

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello Evolve GURUS.

I have a Toshiba Satellite P855-S5200 computer with an I7 processor. It has the INTEL HD 4000 video card. I checked it for updates, none. I went to help, preferences, advanced, unchecked everything. At that point Evolve started working again, but each view including the modeling view was flickering.So I went back into preferences, checked save buffer, and restarted the program, the flickering went away and after a few commands it crashed again. I have 8 gigs of ram, photoshop has a setting to use 2 of those gigs.

Any ideas to run the program successfully? I am just trying to get through the history tutorial exercise. My gut says bug, video graphics, or ram.

Survey says......

 

Thanks,


Darrek

Answers

  • Darren_Chilton
    Darren_Chilton
    Altair Employee
    edited January 2016

    Hi Darrek,

    We haven't seen any issues on our Windows 10 machines so far.  We are digging into this issue now and will get back to you as soon as possible.  Sorry for the inconvenience.

     

  • Darren_Chilton
    Darren_Chilton
    Altair Employee
    edited January 2016

    Hi again Darrek,

    Just a thought while we work on a solution.  If you are interested in running our new v2016 there are some changes we made specifically for integrated INTEL cards.  You can download it from our website or you can download it here: http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/solidthinking/2016/Evolve_2016_5260_Win64.exe

    Email me directly if you want to give 2016 a try and I will send you a license file for it.

    chilton@solidthinking.com

    Thanks,

    -Darren

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited January 2016

    Hi again Darrek,

    Just a thought while we work on a solution.  If you are interested in running our new v2016 there are some changes we made specifically for integrated INTEL cards.  You can download it from our website or you can download it here: http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/solidthinking/2016/Evolve_2016_5260_Win64.exe

    Email me directly if you want to give 2016 a try and I will send you a license file for it.

    chilton@solidthinking.com

    Thanks,

    -Darren

    Thanks for the swift follow up. I will email you shortly.


    Darrek