Evo 2015 - Intel Video Driver Problem

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

win7 ultimate, Dell Latitude E6330 doing fine for days now blows the driver??

 

Did the Intel update, uninstalled 2014 just because, uninstalled-reinstalled 2015 still blows.

 

It may be that I'm lofting? It was doing fine very small part?

 

I'm importing point sets to create blend curves from, extruding profiles, edges, then loft to those & no problem.

 

Now clicking an extrusion it blows the driver, trying a rebuild from scratch, that file may be corrupt a thought.

 

Thanks for any thoughts or workarounds,

 

tom

 

 

Answers

  • Darren Chilton_21533
    Darren Chilton_21533
    Altair Employee
    edited July 2015

    if you want to send the file and a description of what you are doing I'll take a look at it.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    Thanks for the offer Darren, it's not the file it's definitely a driver tied to an Intel card, you can't click, spent almost a day ... it's the right driver & all that handles win 7, 8 & 8.1 64-bit, it throws a 32-bit exception.

     

    The workarounds for Latitude 6330's online don't work for the e-series, so can't use it, you click on anything that brings up the object menu it blows the screen, bummed.

  • Darren Chilton_21533
    Darren Chilton_21533
    Altair Employee
    edited July 2015

    Ah, I see.  One of our guys, Antonio, has notoriously been able to find some crazy solutions, especially in the area of drivers.  I'll see if he can figure anything out, so he may be contacting you.

     

    Cheers,

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    Great, thanks ... hadn't given up yet, but hit a wall for sure.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    Hi Tom, I would try to go on the Preferences panel in the View tab, click Advanced OpenGL, disable all the checkboxes and restart the program.

     

    This way Evolve uses the graphic card in a much more basic way and there are good chances to make it work.

    This is just a first step to better understand the problem. Depending on the result we wiil then take some decisions.

     

    Please let me know what happens afer you follow the steps above: if it still crashes or not.

     

    Ciao!

     

    Antonio

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    Kaching!!! ... tried just regular, crashed, had to uncheck advanced and it doesn't blow on the menu, back to working.

     

    Endless thanks for the thought Antonio!!

     

    cheers, tom