Possible Bugs Not Fixed?

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello

 

I am in the process of making the final decision on purchasing Inspire & Evolve, but....

I'm aware that the final build as of writing this is 4947, and I've seen some reports of a bug during saving and opening files that was not fixed. Further, I've read on some forums, not sure if it's this one, that it's a known bug that will be fixed not in the next build, but in the 2016 edition.

 

So my question is,, is there an approximate date for the 2016 release so I may plan my purchasing funding for it?

 

Because it doesn't make sense to purchase something with a known bug like that while at the end of 2015 as well

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Answers

  • ArjunA_22390
    ArjunA_22390
    Altair Employee
    edited November 2015

    Hi Moemen,

     

    Are you talking about Evolve on Mac OS X 10.11? 

    If so , the latest build 4947 has no issue with opening/saving files. We have fixed the bug.

     

    If not, I am not sure which bug you are referring to. If you can direct me to the thread or shed some more light on it, I can definitely help.

     

    Thank you,

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited November 2015

    Hi,, I'll be on Windows x64

    http://forum.solidthinking.com/index.php?/topic/1051-saved-files-wont-open-osx/

     

    Reply #5 .. I just realized it was you who mentioned that 2016 edition thing   image/emoticons/default_biggrin.png' alt=':D' srcset='/emoticons/biggrin@2x.png 2x' width='20' height='20'>

     

    Is it a mac only issue or windows related as well?

     

     

    I appreciate your help and fast response!

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited November 2015

    hello?

  • Darren Chilton_21533
    Darren Chilton_21533
    Altair Employee
    edited November 2015

    Sorry for the confusion and delay.  As Arjun stated, this was just an issue for Mac 10.11 users and this has been fixed in the latest service release 4947.  There was no issue related to Windows.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited November 2015

    Thank you Darren, and sorry if I over reacted, it's just i've been ignored too many times on support forums over the past week :-)

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited November 2015

    Moemen,

     

    For some reason we did not get notification of your message and are investigating this.

     

    In the future do not hesitate to contact us through email: support@solidthinking.com

     

    Thanks,

     

    Matthieu