Pannels all greyed out when selecting [Gnod_iD] Support*

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

New to HyperWorks, I am currently working through the Hypercrash Tutorials and this problem has occurred a few times on different exercises. I am hoping to find a reason for what is causing it and how to fix the problem.

When Selecting the [Gnod_iD] Support* for a boundary condition a couple of times after making my selection the entirety of toolbars are greyed out (see below). I have confirmed the selection as you can see there is no option with Yes/No/Cancel/Expand in the right bottom corner. I still have the option to edit my selection however, after I confirm the selection everything remains greyed out and so I can not continue with the tutorial without closing the program and continuing from where I last saved. This doesn't happen always and I haven't noticed anything that I do differently between when this does and doesn't occur.

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Any help is appreciated,

 

Rob

 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2016

    Hi Robert,

    Sorry for the trouble caused. 

    Can you send a snapshot of the software update which you are using now?.(Open HyperMesh>>Help>> Click on Updates and System Information and send a snapshot of it).

    Also please check whether the graphics driver is updated in the system.

    <?xml version="1.0" encoding="UTF-8"?>Untitled.png

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