Evolve 3966 And 3969 Hangs On Mac Os 10.10.2 (Yosemite)

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

I have a Mac Pro - the one that looks like a trash can - and I've been running Evolve quite happily. Unfortunately I had some software problems and had to wipe and reinstall the machine - start from scratch. During the reinstall, Mac OS 10.10.2 came out and that got loaded.

 

I run the network license server and it installed and ran just fine. I can access a license from my laptop with no difficulty.

 

I then installed Evolve 3969 and it just doesn't work (anymore). When I click on Evolve the screen goes white, the Evolve menu appears and then... nothing. A force quit shows that it is not responding.

 

Since this was a wipe and reinstall there is no licensing information on my machine for Evolve. I have to have it fire up, then bring up the license Wizard so I can put in the necessary information and point it at the license server.

 

Interestingly, if I dig into the Evolve application, locate the license wizard and click on it, it attempts to come up - and promptly give a beachball of death. Force quite says it is unresponsive.

 

I've been without Evolve on my desktop for a few days now... and really need to use it.

 

Help!

 

-- mark

 

P.S.

 

My laptop is also running Mac OS 10.10.2 and Evolve runs fine there. Drivers?

 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited February 2015

    The Evolve support team has been magnificent. Despite a frustrating debugging, they remained steadfast and eventually discovered the root cause. I'm up and running with no issues once again.

     

    Thanks Darren, Arvun and Evolve developers!

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