analysis error

Altair Forum User
Altair Forum User
Altair Employee
edited 2020 04 in Community Q&A

Hi, I am a student of Youngnam University in Korea.
This time, I was going to get a student license and use it.
However, an error occurred. I want to know the solution.
I don't know if it's a license or my condition is wrong. Perhaps it is not a licensing issue.
There's a file I analyzed last year. There was no problem last year. The file went on as it was. However, now the same error occurs as the attached picture. I don't know what the problem is. I need help.

<?xml version="1.0" encoding="UTF-8"?>ERROR.png

<?xml version="1.0" encoding="UTF-8"?>제목 없음.png

<?xml version="1.0" encoding="UTF-8"?>housing-right2.png

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited 2019 06

    We regret to inform you that the Student Edition license file which you received recently may not allow you to run an analysis or optimization with Inspire. We have identified the cause of the problem and kindly ask you to re-apply for a new license file.

    To speed up the approval process, please add the remark “wrong license” in the comment/note field of the license application form. We apologize for any inconvenience this may have caused.

     

    P.S.: If you are in a hurry you may try the following: 1. Create a back-up/copy of the license file; 2. In the original license file remove the following features (actually entire blocks):

    Inspire

    InspireStampingOneStep

    InspireMotion

    InspireBase

    InspireTopology

    InspireStatic

    InspireCasting

     

    Only the following features will remain in the license file:

    HyperWorksEDU

    Acufieldview

    Evolve

    HyperViewTrans

     

    3. Save the license file and restart Inspire.