AcuFieldView OpenGL error

hafidz
hafidz Altair Community Member
edited October 2020 in Community Q&A

Hi all,

 

I'm scratching my head with AcuFieldView  crashing on my server, where I got an error when launching AcuFieldView with the Graphic Error message :

Check FBO memory requirements. Also check the console window for the error message.

 

I also copied below all the content of the MS-DOS window when AcuFieldView tried to launch.

 

Loaded 2 plugin toolkits
AcuFieldView using FB rendering.
WarningL detected OpenGL error 'invalid enumerant'

Problem: 2D_Case_01_1 runId: 1 Working directory: ACUSIM.DIR

Displacing coordinates using end step mesh displacment field.
Unstructured gird 1 has 66812 nodes and 65525 elements.
Error: glGenBuffers not supported by OpenGL driver
Error: glGenBuffers not supported by OpenGL driver
Error: glGenBuffers not supported by OpenGL driver
Error: glGenBuffers not supported by OpenGL driver

 

FYI, we already set the environment variable FV_RF_GRAPHICS = 1  but the issue still persists.

 

Please find our machine specification below.

Server: Dell PowerEdge R740

OS: Windows Server 2012 R2 Standard 64bit

CPU: Intel Xeon Platinum 8276 2.2g, 28C/56T, 10,4GT/s, 38.5M Cache, Turbo, HT (164W) DDR4-2933

RAM: 128GB

GPU: NVIDIA® Tesla T4 16GB Passive, Single Slot, Full Height GPU

 

Please any help would be grateful !

 

Thanks,

Hafidz

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Answers

  • acupro
    acupro
    Altair Employee
    edited June 2020

    First thing to try is to make sure your graphics drivers are up to date.  Does that make any difference?

  • Nazrin
    Nazrin Altair Community Member
    edited June 2020

    GPU: NVIDIA® Tesla T4 16GB Passive, Single Slot, Full Height GPU

    Hi Hafidz,

    Please check whether Tesla can be use for graphical usage as i believe it is made for computing. AcuFieldview use gpu for rendering and as far as i know, for nvidia, RTX and GTX series can support rendering program such as post processing programs (AcuFieldview), rendering (video editing/games) etc. Please correct me if i am wrong.

  • hafidz
    hafidz Altair Community Member
    edited June 2020

    First thing to try is to make sure your graphics drivers are up to date.  Does that make any difference?

     

    already try latest driver but issue still persists.  Can anyone confirm if this GPU can work with AcuFieldView?

     

     

     

     

  • acupro
    acupro
    Altair Employee
    edited June 2020

    The OS is also quite old, and my not be supported.  Is there any other Display Adapter on the machine - or only that GPU?  (I'm trying to check on compatibility...)

  • acupro
    acupro
    Altair Employee
    edited June 2020

    Are you trying to use remote graphics?  Or - are you displaying locally on that machine?  AcuFV (and FV in general) really doesn't support remote display very well.  You'll probably need to set up for client/server, where you run AcuFV locally, and access the data on the remote server.  You could also try adding

    -software_render

    to your start 'Target'.

  • hafidz
    hafidz Altair Community Member
    edited June 2020

    The OS is also quite old, and my not be supported.  Is there any other Display Adapter on the machine - or only that GPU?  (I'm trying to check on compatibility...)

     

    Other Display Adapter is 32MB Matrox G200eW3 (Nuvoton) WDDM 1.2 (Dell). Can you please confirm is the OS is supported or not?

     

    Are you trying to use remote graphics?  Or - are you displaying locally on that machine?  AcuFV (and FV in general) really doesn't support remote display very well.  You'll probably need to set up for client/server, where you run AcuFV locally, and access the data on the remote server.  You could also try adding

    -software_render

    to your start 'Target'.

     

    We are displaying locally on the machine. 

     

    Where should I add this variable?

    -software_render

    to your start 'Target'.

     

    Any other ideas?

  • acupro
    acupro
    Altair Employee
    edited June 2020

    If you start from the desktop AcuFieldView icon, right-click the icon and select properties.  In the 'Target' entry, after what is there, add   -software_render   then hit OK.

     

    Or if starting from AcuSolve Command Prompt:

    acuFV  -software_render

     

  • acupro
    acupro
    Altair Employee
    edited June 2020

    Did you also update the driver for the other Display Adapter?