Could my license be expired? (Error 6 and Error 9)

clearcloud
clearcloud New Altair Community Member
edited October 2020 in Community Q&A

Hi there!

I was using HyperMesh perfectly the day before and I have requested for an academic license (for my individual research project) from Altair, but unfortunately I suddenly faced this message today.

I have used 6200 as the port and JessicaLee is the host name for this machine as shown.

image.png.3379220a7683ecdbfa62cbf0010d09dd.png

Error message:
image.png.bc80920ab2a58916c096ed07329f487d.png

I've put the license file in the security>bin folder:
image.png.73478850c6ebfdaac939e29b05304e1d.png

Do let me know! I need to get back to using the software as soon as possible as I have a submission for my analysis coming up pretty soon!

<?xml version="1.0" encoding="UTF-8"?>image.png

Tagged:

Answers

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited January 2018

    Do you have a Network License Server on the host JessicaLee?

  • Sanjay Nainani_20973
    Sanjay Nainani_20973 New Altair Community Member
    edited January 2018
    Altair Forum User said:

    I've put the license file in the security>bin folder:

    Please put the file in 'Security' folder only not the 'bin' folder.

     

    Please let us know if this works.

     

    Thankyou

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited January 2018

    The license should be placed in the security folder itself and not the bin folder, 

    see 

     

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited January 2018

    Hi gopal,

     

    I have done modelling and setup the model has you said but i am not getting any movement. Can you please check once so that it will easy for to check it i am attaching the model.

    Unable to find an attachment - read this blog

  • clearcloud
    clearcloud New Altair Community Member
    edited January 2018

    Apologies for the late reply on this! @Q.Nguyen-Dai @Sanjay Nainani @Rahul Ponginan @ajaykumar

    Thank you so much for your help on this! I have contacted Altair and they have issued me a stand-alone license for my machine to replace the network license and I have been able to use HyperWorks ever since! :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' />

    Cheers and have a great week ahead,
    Jess

Categories