Does somebody knows what is: Error Code 5 - "Unable to write HHWU config"

José Miguel
José Miguel New Altair Community Member
edited December 2020 in Community Q&A

When I was installing my trial license, that error appeared me: Could not set proxy hostname due to error 5. Error message: unable to write HHWU

config. 

Does somebody know what is it about

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Answers

  • pravarth
    pravarth
    Altair Employee
    edited December 2020

    HHWU writes the license token that you authenticated in C:\Users\<username>\AppData\Local\.altair_licensing\<hostname>\altair_hostedhwu.cfg

     

    The error indicates that there is no write access to this folder or file. If you are using linux, then the same file is in the home directory.

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